Frequently Asked Questions
Everything you need to know about bringing premium hydration to your home.
How long does shipping take for heavy filtration systems?
Standard shipping typically takes 5-7 business days. Due to the weight and fragile nature of glass dispensers and filtration units, we use specialized carriers to ensure your order arrives safely.
What is your return policy for water filters?
We offer a 30-day money-back guarantee on all unused and unopened items. For hygiene reasons, replacement filter cartridges cannot be returned once the vacuum seal is broken.
Do your products come with a warranty?
Yes, all H2OForYou electronic dispensers and whole-home systems come with a comprehensive 1-year manufacturer warranty covering parts and labor.
Are your BPA-free claims verified?
Absolutely. All our plastic components are third-party tested and certified 100% BPA and BPS free to ensure your drinking water remains pure and toxin-free.
Do you offer professional installation services?
While our countertop units are 'plug-and-play,' we partner with certified plumbers nationwide to provide professional installation for under-sink and whole-house systems at an additional fee.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger home system purchases.